Troubleshooting

Why Is My Network Slow?

A slow network almost always comes down to one of a few causes: a duplex mismatch, Wi-Fi interference, congestion/saturation, a slow DNS lookup, or faulty cabling. The trick is measuring where the slowness actually is before changing anything.

The usual suspects

  • Duplex mismatch — one side half-duplex, the other full. Causes collisions and terrible throughput. Check interface counters for late collisions.
  • Wi-Fi interference / weak signal — overlapping channels, distance, walls. Wired always beats flaky Wi-Fi for diagnosis.
  • Congestion — the link is simply full. One host doing a big upload can starve everyone.
  • DNS latency — pages feel slow to start loading, but downloads are fast once begun. Classic DNS symptom.
  • Bad cable / dirty fibre — errors force retransmissions. Check the interface error counters.

How to diagnose it

ping <gateway> -t         # is latency high or jittery on the LAN?
tracert <site>            # where does latency jump?
show interfaces           # (switch) look for errors, collisions, drops
nslookup <site>           # is DNS resolution slow?

Compare wired vs Wi-Fi, and one device vs another. If only one device is slow, it is that device; if everyone is slow, it is the network or the internet link.

Reading interface errors

On a Cisco switch, show interfaces reveals the physical-layer truth: rising CRC errors point to cabling/interference; late collisions point to a duplex mismatch; output drops point to congestion. Fix the counter that is climbing.

Frequently asked questions

What causes a slow network?

Most commonly a duplex mismatch, Wi-Fi interference or weak signal, link congestion, slow DNS, or faulty cabling causing retransmissions. Measure where the slowness is before changing settings.

How do I test if my network is slow or my internet?

Ping your gateway and test a large file transfer on the LAN. If the LAN is fast but internet is slow, the issue is your WAN link or ISP, not your local network.

What is a duplex mismatch?

When one end of a link runs full-duplex and the other half-duplex. It causes collisions and severe slowdowns. Setting both ends to auto-negotiate, or both to the same fixed setting, fixes it.

Why do web pages start slowly but download fast?

That pattern points to DNS latency — the name lookup that must happen before the connection is slow, but the transfer itself is fine once it begins.

VS
Vipul Sir — Lead Instructor, Attila Technologies20+ years in Cisco networking. Teaching CCNA, CCNP, CCIE & CyberOps in Ahmedabad since 2004.

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